Privacy Policy

When we refer to “personal information,” we mean information that identifies or can reasonably be linked to you or another individual. Personal information does not include data that has been anonymized or de-identified so that it cannot reasonably be linked to you.

Depending on how you interact with the Services, where you live, and as permitted or required by law, we may collect or process the following categories of personal information:

Contact Information, including your name, billing address, shipping address, phone number, and email address
Financial Information, including payment card details, transaction information, payment confirmation, and other payment-related data
Account Information, including your username, password, preferences, and settings
Transaction Information, including products viewed, added to cart or wishlist, purchased, returned, exchanged, or canceled
Communications, including information you provide when contacting customer support
Device Information, including IP address, browser type, device identifiers, and network information
Usage Information, including how and when you interact with our website and Services

Sources of Personal Information

We may collect personal information from the following sources:

Directly from you when you create an account, place an order, contact us, or otherwise provide information
Automatically through your use of the Services, including through cookies and similar technologies
From service providers who perform services on our behalf
From partners or other third parties, as permitted by law

How We Use Your Personal Information

We use personal information for the following purposes:

Providing and Improving the Services

To process payments, fulfill orders, manage accounts, arrange shipping, facilitate returns and exchanges, enable reviews, remember preferences, and personalize your shopping experience.

Marketing and Advertising

To send promotional communications by email, text message, or other permitted channels, and to display relevant advertisements based on your activity on our website.

Security and Fraud Prevention

To authenticate accounts, protect transactions, detect and prevent fraudulent or unlawful activity, and ensure a safe shopping environment.

Communicating With You

To provide customer support, respond to inquiries, and maintain our relationship with you.

Legal Compliance

To comply with applicable laws, respond to lawful requests, enforce our policies, and protect our rights and the rights of others.

How We Share Personal Information

We may disclose your personal information in the following circumstances:

With Shopify, service providers, and vendors who assist with website operations, payments, analytics, customer support, fulfillment, and shipping
With marketing and advertising partners, in accordance with their privacy policies and applicable law
When you request or consent to the sharing of information, such as for delivery or social media integrations
With affiliates or within our corporate group
In connection with business transactions such as mergers, acquisitions, or insolvency proceedings
To comply with legal obligations or protect the rights, safety, and security of Perfyou, our users, or others

Relationship With Shopify

Our Services are hosted by Shopify, which collects and processes personal information to provide and improve the Services. Information you submit may be shared with Shopify and other third parties located in different countries. Shopify may process your information when providing enhanced features and personalized services.

For more information about how Shopify uses your personal information and your rights, please review the Shopify Consumer Privacy Policy and Shopify Privacy Portal.

Third-Party Websites

The Services may contain links to third-party websites or platforms. We are not responsible for the privacy practices, content, or security of those websites. We encourage you to review their privacy policies before providing any personal information.

Children’s Information

The Services are not intended for children, and we do not knowingly collect personal information from individuals under the age of majority. If you believe a child has provided us with personal information, please contact us so we can delete it.

Data Security and Retention

While we take reasonable measures to protect your personal information, no system is completely secure. Information transmitted over the internet may not always be secure.

We retain personal information only for as long as necessary to provide the Services, comply with legal obligations, resolve disputes, and enforce our policies.

Your Rights and Choices

Depending on your location, you may have rights to:

Access your personal information
Request deletion of your personal information
Correct inaccurate information
Request portability of your data

You may opt out of promotional emails at any time using the unsubscribe link. We may still send essential service-related communications.

We will not discriminate against you for exercising your rights. Identity verification may be required before processing requests.

Complaints

If you have concerns about how we process your personal information, please contact us. You may also have the right to lodge a complaint with your local data protection authority.

International Transfers

Your personal information may be transferred, stored, and processed outside your country of residence. Where required, we use recognized legal mechanisms to ensure appropriate data protection.